Frequently Asked Questions

We offer a wide range of customization options including logo embroidery on apparel, engraving on pens and journals, custom packaging, and fully bespoke gift sets tailored to your brand's specific needs and budget. Please contact our sales team for a detailed consultation.

The Minimum Order Quantity varies depending on the product. For most customized items, the MOQ starts at 50 units. However, some items may have different requirements. Please refer to the specific product page or contact us for details.

Standard delivery within the UAE typically takes 2-3 business days for in-stock items. For customized or bulk corporate orders, the production and delivery timeline will be provided with your quote and is generally between 2-4 weeks depending on the complexity of the order.

Yes, we do offer international shipping. Shipping costs and delivery times vary based on the destination and the size of the order. Please contact our support team with your requirements, and we will be happy to provide you with a shipping quote.

Due to the personalized nature of customized items, they are generally non-returnable and non-refundable once the production proof has been approved. We work closely with you during the approval process to ensure you are completely satisfied before production begins. For non-customized items, we offer a 30-day return policy.